Use of Information
We limit the collection and use of personal information to the minimum we believe is necessary to deliver superior products and services to you. Services can include sending you periodic information about our company and/or it’s products along with any special offers that may be pertinent.
What we collect
We obtain personal information directly from you whether in person, by telephone, or electronically.
We may obtain the following information:
- First and last name
- Home and email addresses along with telephone numbers
- Financial payment information such as credit/debit cards
We do not disclose any kind of personal information to anyone, except when we believe it necessary for the conduct of our business, or where disclosure is required by law. Except in those specific, limited situations, without your consent, we will not make any disclosures of personal information to other companies who may want to sell their products or services to you.
What we do with the information we gather
We use this information for the following reasons:
- Internal record keeping
- We send emails about special offers, product promotions or other information which we think you may be interested in, using the email address which you have provided
- Improve customer experiences
- Conduct research and analysis with a questionnaire on product sent to the customer’s email address
Third-party automated data collection when used for Social Media and Digital advertising
We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g. click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third-parties that use our services.
Mobile Location Information & GEO FENCING ads
If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services, or our service providers. For example, precise geo-location can be used to help you find nearby Life’s Pure Balance retailers.
Social Media Ads
We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target guests who have expressed an interest in shopping for groceries, vegetables, fruits, etc.
Controlling your personal information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We also do not save or store credit/debit card information once the transaction is approved and completed.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.